You can include videos on the opt-in & share widgets/pages you create using UpViral, which can be added inside the Editor (when you are editing your opt-in or share page).


Here's how to add a video to your pages:


Step 1: Inside the Editor, Drag and Drop Video Element on any part of your template.


Step 2: On the right part of the Editor, under Property Options, add your Video URL (e.g. YouTube video link).

            You may enable FullScreen, Play muted, or enable Autoplay. You may also change the Element Alignment. 


Step 3: Click on Save





In case you want to replace your existing video with another video: 


Step 1: Click on the video.

Step 2: Remove/Delete the existing video URL

Step 3: Add in the new video URL then click on Save





How to get your support tickets resolved faster


Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...


1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)