General Questions

How do I change the title of a campaign?
To change the title of the campaign: On your My Campaigns, select the campaign that you wanted to modify. Simply click on the campaign's title to ...
Tue, 11 Jul, 2017 at 10:37 AM
How does the Fraud Detection work?
When someone signs up for your UpViral campaign, we automatically keep track of the IP address of the user. When the user is referring someone to sign up t...
Tue, 11 Jul, 2017 at 10:50 AM
Callback Instructions (beta)
When you're running an UpViral giveaway, you can use our callback feature to make sure your server receives a callback whenever someone unlocks a certa...
Tue, 11 Jul, 2017 at 10:51 AM
Can I give away discount coupons as rewards?
When you're running a giveaway on UpViral, you have the ability to hand out discount coupon codes as rewards. When someone then unlocks their reward, t...
Tue, 11 Jul, 2017 at 10:53 AM
How to Blacklist Email and IP Addresses on your Campaign?
With UpViral you can now add email addresses and IP addresses that you want to Blacklist or prevent from joining your campaigns, contests and rewards. This ...
Tue, 11 Jul, 2017 at 10:54 AM
My campaign statistics are different compared to the combined amount of visitors of my participants. Why is that?
For every UpViral campaign, we automatically track the amount of visitors your campaigns receives, which we show on the “Stats” page of your campaign. ...
Tue, 11 Jul, 2017 at 10:55 AM
How to close an UpViral contest / sweepstake?
This guide will explain how to close a Contest Campaign automatically. The guide is divided into two parts. A - Setting up Contest Ending Date B - Create ...
Tue, 11 Jul, 2017 at 10:58 AM
How is the compound conversion rate calculated?
The compound conversion rate is basically calculated as the counts of directs visitors compared to the counts of total leads. Direct visits are those wh...
Tue, 11 Jul, 2017 at 10:58 AM
How do I copy or clone a campaign?
Some marketers might need to clone campaign. Some does it to do A/B testing while some would like to run their Upviral campaigns simultaneously to maximize ...
Wed, 2 Aug, 2017 at 4:55 PM
How to enable the leaderboard?
By enabling a leaderboard into your share-page, your participants will see their ranking on the leaderboard. This way, they’ll be incentivised to climb the ...
Mon, 18 Sep, 2017 at 2:20 PM