You can either run your campaign on the UpViral platform or have an embeddable widget on your website instead. 

If you have a widget and want to change that into a full-page UpViral campaign, follow these steps:

1 - Make sure that you delete your widget. If you've created multiple widgets for split testing, delete those as well. You'll be able to delete the widget by going into your campaign: Setup > Appearance > Design Template:

2 - After deleting the widget/s, now you can create a new landing page:

You can do the exact same process if you currently have a full-page UpViral landing page and want to change that into a widget instead.

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)