You can include videos on the opt-in & share widgets/pages you create using UpViral, which can be added inside the visual editor (when you are editing your opt-in or share page).

Here's how to add a video to your pages:

Step 1: Double click on text inside the editor to reveal the menu.

Step 2: Click on the video icon.

Step 3: Add in the URL of your video (e.g. YouTube video link).

In case you want to replace a current video with another video: 

Step 1: Click on the video.

Step 2: Click on the "Replace" icon.

Step 3: Add in the new video URL. 

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)