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Frequently Asked Questions
Why am I seeing the lead capture widget instead of the share widget?
How to Write the Perfect Support Ticket (That Gets Results Fast)
How do I get my UpViral password if I forgot it?
My Widget is Not Loading - Spinning Wheel
How Do I Change the Title of a Campaign?
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3rd Party Integrations
How to Integrate Upviral With Zapier
How to use Canva for Facebook & Twitter social image's
Where can I find my Upviral API key?
How to setup Postmark Email Server with UpViral?
How to install the standard opt-in code in Shopify?
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How can I pass custom fields (like the referral invite link) into Aweber?
How to enable single opt-in for Aweber?
How to Send One-Click Registration Links to My Existing Email List
How to Add Your Autoresponder to UpViral
How Can I Pass Custom Fields (Like the Referral Invite Link) Into Sendlane?
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How can I add a video to a lead page and widget?
How to change the incentives text color?
How to change Text Label color on the Lead Form
Why am I seeing a place holder instead of my lead's avatar or photo on the leaderboard and on my leads list?
Can I link the UpViral logo to my affiliate link?
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How to set up Communication
How to change the sender of the email notifications?
How to enable double opt-in / confirmation emails for my campaign? Will I be able to see leads who haven't confirmed?
How to personalize Communication (email notifications) using custom variables?
How to send emails using your own email server?
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Getting Started Videos
1 - Quick Start
2 - Dashboard Overview
3 - Creating Your Campaign
4 - Incentives
5 - Actions
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Setting Up A Campaign
What are incentives?
How to use a custom domain name in a campaign?
How to split-test my opt-in and thank-you pages?
How to use Custom Actions
How to create a campaign?
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Should you run a sweepstake or giveaway?
V3 - Tooltips
UTM best practice
Reporting - Main dashboard
How to Reset Statistics?
My Campaign Statistics Are Different Compared to the Combined Amount of Visitors of My Participants. Why Is That?
Why Can't I use my Prepaid/Debit Card to purchase Upviral?
Where can I find my Upviral invoices?
Why can't I login even after resetting my password?
Embed UpViral Into My Website
How to Create a Campaign That Can Be Embedded as a Widget on My Site
How to Integrate Upviral Into My Website
My UpViral Widget Is Not Working. Why?
How to Integrate Instabuilder With Upviral?
How to Integrate Thriveleads With Upviral
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