Our payment systems which are Paykickstart and ThriveCart don’t accept prepaid/debit card payments. This is due to the reason that most of our products and services are on recurring payments. If the system detected that you do not have a sufficient balance on your debit/prepaid card, it will discontinue your service and it will create hassle and inconvenience on your part especially if you are in the middle of an active campaign.
At the moment, we only accept Paypal and Credit Card payments.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)