How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Frequently Asked Questions
Why am I seeing the lead capture widget instead of the share widget?
How to Write the Perfect Support Ticket (That Gets Results Fast)
How do I get my UpViral password if I forgot it?
My Widget is Not Loading - Spinning Wheel
How Do I Change the Title of a Campaign?
View all 50
3rd Party Integrations
How to Integrate Upviral With Zapier
How to use Canva for Facebook & Twitter social image's
Where can I find my Upviral API key?
How to setup Postmark Email Server with UpViral?
How can I pass custom fields (like the referral invite link) into Aweber?
How to enable single opt-in for Aweber?
How to Send One-Click Registration Links to My Existing Email List
How to Add Your Autoresponder to UpViral
How Can I Pass Custom Fields (Like the Referral Invite Link) Into Sendlane?
View all 14
How can I add a video to a lead page and widget?
How to change the incentives text color?
How to change Text Label color on the Lead Form
Why am I seeing a place holder instead of my lead's avatar or photo on the leaderboard and on my leads list?
Can I link the UpViral logo to my affiliate link?
View all 17
How to set up Communication
How to change the sender of the email notifications?
How to enable double opt-in / confirmation emails for my campaign? Will I be able to see leads who haven't confirmed?
How to personalize Communication (email notifications) using custom variables?
How to send emails using your own email server?
View all 11
Getting Started Videos
1 - Quick Start
2 - Dashboard Overview
3 - Creating Your Campaign
4 - Incentives
5 - Actions
View all 10
Setting Up A Campaign
What are incentives?
How to use a custom domain name in a campaign?
How to split-test my opt-in and thank-you pages?
How to use Custom Actions
How to create a campaign?
View all 26
Should you run a sweepstake or giveaway?
V3 - Tooltips
UTM best practice
Reporting - Main dashboard
How to Reset Statistics?
My Campaign Statistics Are Different Compared to the Combined Amount of Visitors of My Participants. Why Is That?
Why Can't I use my Prepaid/Debit Card to purchase Upviral?
Where can I find my Upviral invoices?
Why can't I login even after resetting my password?
Embed UpViral Into My Website
How To Integrate UpViral With Shopify
How to Create a Campaign That Can Be Embedded as a Widget on My Site
How to Integrate Upviral Into My Website
My UpViral Widget Is Not Working. Why?
How to Integrate Instabuilder With Upviral?
View all 10