For each of the notification emails you can send via UpViral, you can customize the content to include custom variables and data.
You can auto populate certain data / metrics of the campaign in those email messages.
When you use any of these variables, UpViral will automatically pull that data from the participants profile and add it into the email you are sending.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)