If you wish to integrate Upviral to other platforms that require an API Key, you may follow the steps below to get your Upviral API Key:
On your active UpViral account, click on your profile picture.
Select My Profile
On your profile page, click on Other Settings, then click + Generate API Key.
Copy the generated key by clicking the copy icon.
See the GIF below for your reference:
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)