If you wish to integrate Upviral to other platforms that require an API Key, you may follow the steps below to get your Upviral API Key:
- On your active Upviral account, click on your Profile Picture.
- Then click on My Profile.
- On your profile page, kindly click on the API Key tab
- Inside your API Key page, you will have an option to copy the existing API Key or have it deleted and hit on Generate new API Key.
See the video below for your reference:
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)