With UpViral, aside from the default name and email address fields, you can also send over custom fields you've created on your opt-in page to your autoresponder such as phone number, gender, etc. and especially referral invite links / personal invite links.

By doing this, UpViral can send over the referral links along with your leads' name and email information to your autoresponder list. Since you have this information on your autoresponder now, you can craft follow-up emails from your own auto-responder that includes your leads' unique referral link! 

Since the exact usage of custom fields is different for every auto-responder, it is best to refer to your auto-responder documentation or support area. In order to use this feature, there are two things:

  1. You will need to integrate your Autoresponder into UpViral first on the "Settings" tab

  2. You will need to add a field on your autoresponder for the referral link field which we will call REFURL in this article. (Ex. if you have a "Phone Number" field on your autoresponder and you're also collecting leads' phone numbers on your UpViral campaign, it's important that you have a "Phone Number" field first on your autoresponder so that you can make sure the phone numbers you get from UpViral are sent to your autoresponder's Phone Number field.)

From this point, we can then assume that your Autoresponder has been already added.

Getting the Referral Link with Aweber

1. From the Aweber dashboard, select the list to be edited.

2. Click List Options and select Custom Fields.

3. Type REFURL in the box under Custom Field Name.

4. Click Add and Save.

5. On UpViral, make sure that you've already connected your autoresponder. If you haven't yet, you may follow this article: How to add your autoresponder to UpViral

6. Open your campaign by clicking "Open Campaign".

7. Then, click on "Edit Campaign".

8. On the left-hand side, under "Advanced Settings", click on "Autoresponder".

9. Select your autoresponder from the dropdown and then the list where you want to send the leads to:

10. Finally, type in the name of your autoresponder's referral link field into the field it corresponds to (in this case, type it next to the "Personal Invite Link" field. In this example, we used REFURL as the name of the field since this is the name we used on Aweber. 

11. Now, you can test your campaign by signing up to your own campaign and checking the email you received. 

  • Go to your campaign link by using an incognito window (preferred browser is Chrome) and sign up like a regular participant would.

  • Open your email and confirm subscription.

  • Go to Aweber and open the list where you added the REFURL and go to “Subscribers”.

  • Open your email under the Subscriber list and confirm that the link has been passed.

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)