With UpViral you can automatically send out emails to participants for multiple conditions/scenarios.

To setup Email Notifications on your UpViral campaign, login to your UpViral Dashboard, select your campaign from your Dashboard

When inside your campaign click “Setup” from the menu.

Now from the Setup menu on the left, select “Email Notifications”

When inside the menu, UpViral enables in configuring 3 different type of notification emails.

A - Send Email After Registration

This email will be sent as soon as someone signs up for the contest or giveaway.

B - Send email once someone signs up through their referral link

This email can be sent whenever a person signs up through a participants shares referral link. You can also limit the number of emails that will be sent.

C - Send Email when Reward is Unlocked

This is for giveaway campaigns that usually have a series of rewards, which are unlocked for achieving defined points.

D - Send Email on possible Fraud

This email when configured will automatically be sent to suspicious participants

E - Confirmation Email

This email when enabled will automatically sent to participants to let them confirm first before their emails are added to your campaign.



How to get your support tickets resolved faster


Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...


1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)