In this article, you will know how these points represent and you will know what you need to set up for your Rewards or Sweepstakes point system.

Points for Sharing

On your campaign setup, go to Sharing page to set points for each Social Network you want to enable and have your participants earn through sharing from their Social Network accounts.

NOTE: Please know that some social networks give us a "sign" when someone actually shares, so we can use that to give those points. However, for some social networks, it's not possible to detect if someone shared the link, which is why we're doing the "next best thing" which is to see if they click on the link and then wait a few seconds for them to share it. Unfortunately, it's technically not possible to detect whether they actually shared.

Points for Signups and Referrals

In this section you will be able to set up the following:

Starting Points - you can set up here the points you want to give to every successful signup. Starting Point/s is given when a user successfully filled out the lead form and clicks the call to action button to submit.

Referral sign-up - you can set up here the points you want to give to the participant who referred the new lead or the owner of the unique referral link that the new lead used to access the campaign. So when someone subscribes or signs up through their referral link that participant gets the points set up here.

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)