In this article, you will know how these points represent and you will know what you need to set up for your Rewards or Sweepstakes point system.

Points for Signups and Referrals

In this section you are able to set up the following:

Signup - you can set up here the points you want to give to every successful sign up. Where one successfully entered their email and clicked on the call to action or submit button.

Referral signup - you can set up here the points you want to give to the participant who referred the new lead or the owner of the unique referral link that the new lead used to access the campaign. So when someone subscribes or signs up through their referral link that participant gets the points set up here.

Referral visitor - you can set up here the points you want to give for every referred visitor a participant gets. So when someone visits your campaign using a participant's unique referral link, the owner of the referral link will gets points set up in this category.

Points for social interaction

In this section you can set points for each Social Networks you want to enable and have your participants earn through sharing from their Social Network accounts.

You are able to set points for each of this Social Network Platforms:


NOTE: Please know that some social networks give us a "sign" when someone actually shares, so we can use that to give those points. However, for some social networks it's not possible to detect if someone shared the link, which is why we're doing the "next best thing" which is to see if they click on the link and then wait a few seconds for them to share it. Unfortunately it's technically not possible to detect whether they actually shared.

Points for Custom Actions

For custom actions points this would depend on what custom actions you are setting up, by the way you can check out here on how to set up Custom Actions for your Campaign 

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)