In this article, we will cover how to edit any terms and conditions you may set, as well as how to add a checkbox to your UpViral page, to ensure your audience actively agrees with your terms and conditions before entering your campaign.
How to Add Terms and Conditions and Edit Its Text:
You can enable or disable the Terms and Conditions option under the Lead Capture page.
Enter your campaign setup page. Under Appearance > Design Template, click the Edit Template button.
Now, you are inside the lead capture page template.
At the bottom left-hand side of the page, you will find the option to turn the Terms and Conditions on or off. Turning it on allows you to add or edit your Terms and Conditions.
To edit your terms, click on the Edit terms option.
You also have the option to require participants to accept your terms and conditions, edit the T&C text, and change the color of the text. You'll find them here:
If any of these options don't work for you, or if you have other questions, you can contact Support to assist you further. We are always more than happy to help you out!
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)