Step 1. Login to your Upviral Account

Step 2. Click Settings on your dashboard, then Integrations > Add New Autoresponder

Step 3. On the pop window:

Mautic Documentation

We have to go through the following steps to get the API credentials of Mautic -
  • Go to 'API Credentials' in the settings Menu.

  • Click on the 'New' button


Then click on the 'Apply' button, It will show 'Client ID' and 'Client Secret', which we have to use when we create a new.

Mautic AR inside Connectio Manage Autoresponder Settings.

After creating App, Go through 'Configuration' under the Settings menu
  • Click on 'API Settings'.

  • Here, Set the value of 'Access token lifetime' as '36000000'. So, your access token would not expire.

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1. If you have screengrabs, please include them. A picture is worth a thousand words.

2. If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to

3. To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)