Step 1. Login to your Upviral Account
Step 2. Click Settings on your dashboard, then Integrations > Add New Autoresponder
Step 3. On the pop window:
- Nominate a name for your integration
- Autoresponder Name: Mautic
- Version = OAuth2
- Callback URL = Prefilled, "https://app.upviral.com/utility/mautic_config.php"
Mautic Documentation
We have to go through the following steps to get the API credentials of Mautic -
- Go to 'API Credentials' in the settings Menu.
- Click on the 'New' button
Here,
- Select Authorization protocol 'OAuth2'
- Enter Name of App
- Redirect URI will be "https://app.upviral.com/utility/mautic_config.php"
Then click on the 'Apply' button, It will show 'Client ID' and 'Client Secret', which we have to use when we create a new.
Mautic AR inside Connectio Manage Autoresponder Settings.
Mautic AR inside Connectio Manage Autoresponder Settings.
After creating App, Go through 'Configuration' under the Settings menu
- Click on 'API Settings'.
- Here, Set the value of 'Access token lifetime' as '36000000'. So, your access token would not expire.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1. If you have screengrabs, please include them. A picture is worth a thousand words.
2. If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3. To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)