If you're looking to adjust your font size on the editor, follow the steps below:
On the topmost part of the page, you'll see three buttons which give you the option to choose which view you want to edit, whether it's desktop, mobile, or widget view.
Choose the view you want to edit the text of and click on the specific text you wish to edit.
Once clicked, the right-hand sidebar would show options for adjusting the font size and enabling/disabling "Use same font size as desktop". If you wish to lower the font size for smaller devices such as mobile devices, disable this option and choose the font size of your liking.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words. We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)