To add a Wistia video on your page, you can use the "iframe" option. Check the below video for a quick demonstration:
Step 1. Go to the Wistia video you want to add and click on the share button on the bottom-right corner of the Wistia video (this appears as a box with an arrow).
Step 2. Click on the <Embed> option and paste it onto somewhere like a notepad
Step 3. From that embed code, only get the URL/video source which should start with https://fast.wistia.net/
Step 4. On your UpViral opt-in page or share page (when editing), drag an iframe onto your page.
Step 5. On the right-hand sidebar where it asks you to enter a URL, paste the URL you copied. The Wistia video should appear.
If you're still not able to add your Wistia video, do send us an email at email@example.com and we'll be able to assist.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)