This guide provides the step-by-step process of integrating your UpViral pop-up opt-in widget code with a WordPress site.
The universal capture code may only function properly on WordPress accounts that are under paid subscription plans.
What to Prepare on UpViral:
First, make sure that your campaign is completed and ready to be installed. Check out How to create a campaign? for a step-by-step process on how to create and launch an UpViral campaign that's ready for installation.
What to Prepare on WordPress:
- Opt-in Page on WordPress
- Share/Thank You Page on WordPress (if you'll be using a separate page)
Learn how to create your pages on WordPress by following this link.
In summary, to create a page, on the left-hand sidebar of WordPress, hover on the Pages option and click Add New:
If you want to use a separate Share/Thank You page, you need to create two pages and then you may name them accordingly.
Click on the "Embed campaign" button once you're on the Publish tab of your campaign.
Click "+ Embed campaign on your Website".
Select "Use opt-in form of my website" and paste your website's link in the field provided.
Choose the Universal Capture Code setting and embed the code onto your WordPress opt-in page (to learn how to paste the code onto your WordPress page, head over to Steps 7-10 then go back here once done). Then click test embedding.
Select the second option and paste the URL of your thank you page on the field provided. You may adjust the widget's width and alignment from here.
Then, the Installation page will show you what codes you need to copy and paste into your website's editor. If you're not sure how to add codes to your specific webpage, you may need to contact your WebHost.
Back to your Pages tab on WordPress, open your WordPress page editor by clicking on the three-dotted button beside the page and "Edit"
This will open up the page editor where you can click on the + button on the top-left side of the page and search for "HTML"
Drag the Custom HTML box onto your page. Then, paste the first and second UpViral HTML code on the HTML box. (If you have a separate share page, paste the third code on the share page's editor instead).
Click Update once done.
Back at UpViral, click the "Test Embedding" button to review and check if the Widget has been successfully embedded or not. If the code detection test failed, try to remove and re-install the code to your pages.When the test is successful, click the "Save" button at the bottom right side of the page.
Test your campaign by accessing your own website then register for your campaign. If your name and email address is added to your campaign's lead page, you have successfully integrated your Upviral campaign into your own website.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)