In this article you will learn how to set up your Campaign's Incentive(s).

Step 1. On your campaign under Set up tab go to Incentives section then click the ADD INCENTIVE button

Then it will show you the pop up box 

Step 2. Select the type of incentive you want to give away

Mutli-use coupon code
Single-use coupon codes

Step 3. add the relevent information to your incentive type, eg: upload the file or provide the coupon codes that you will give away as your activity incentives.

Step 4: Decide on how many points you will award your users for this action.

Step 5: Add a descriptive name to the incentive so users will know what it is.

If you want to send them for example URL you can add

For Downloadable it can be your ebook file for example. Please note that the maximum file size that you can upload is only up to 5MB

For coupon codes you can refer here for more information: Can I give away discount coupons as rewards?

For Other, this type of reward doesn't require any additional settings. You can use this reward type if you simply want to trigger an email notifications, for example.

Once done click 'Save'

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)