When someone signs up for your UpViral campaign, we automatically keep track of the IP address of the user. When the user is referring someone to sign up through his unique invite link who are signing up from the same IP address, the system reads it as "suspicious." 

Hence, the system adds it under inside the Fraud detection section of your selected campaign: 


As you can see, there are 3 icons that give you the option to activate all leads, delete the fraudulent leads and/or referrals, and blacklist them:

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)