You might feel the need to clone a campaign for various reasons. For example, if you would like to perform split (A/B) testing or run UpViral campaigns simultaneously.
Here's how to copy or clone a campaign:
1 - Log in to your UpViral dashboard. To the right of the campaign name, click More. Then click Clone from the drop-down list:
2 - A pop-up window will show to verify whether you really want to clone the campaign. Click "Ok."
3 - The cloned version of the campaign will appear at the top:
4 - In case you wish to delete the cloned campaign, simply click More (at the right of the campaign name) and Delete from the drop-down list. And there you have it!
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)