Do you need to close or delete your UpViral campaign because you already got the results you wanted? Follow these simple steps:


On the UpViral dashboard, click More (on the right of the campaign name).


If you wish to close it, click Close from the drop-down options. If you wish to delete it, click Delete from the drop-down options:


For a closed campaign:


You have the option to choose how the closed campaign would appear to your audience (in case they access it). Your options are: Default Page, Custom Page, and Redirect to URL. 


You'll be able to set this up inside your campaign's Setup. Head over to General Setup > Advanced:




How to get your support tickets resolved faster


Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...


1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)