When you pause any campaign, it will display an inactive status on your UpViral dashboard. As shown below, a paused campaign is indicated as an inactive campaign.

For Default Page:

For the Custom Page, click on it and select a template to edit. Make sure to click on "Save" when done editing.

 For the "Redirect to URL" option, click on it, and then enter the URL of the page to which you want to redirect people when they visit your campaign.

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)