When you will pause any campaign it will show an inactive status on your UpViral dashboard, like this:
(As you can see, a paused campaign is an Inactive campaign.)
You also have the option to decide how your paused campaign page will look like. To do this, go to Setup > Advanced Settings, and click on "Closed Campaign Page" tab.
Choose between a Default Page, Custom Page or a URL Redirect
For Default Page:
For the Custom Page, click on it and you'll need to select from these UpViral templates:
For Redirect to URL, you can enter your website URL or any URL where you would like to redirect users to whenever they visit the closed campaign.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)