At some point, you may want to delete one or more contacts from your account or specific campaigns. Here's how to do that:
To Delete Contacts:
1 - On the UpViral dashboard, select a specific campaign where you want your leads deleted.
2 - Once you're inside the campaign, click Leads from the top menu. From here, you should be able to see your list of leads:
3 - Click the trash icon to delete all leads or check individual boxes beside the leads (in case you only want specific leads to be deleted):
4 - If you wish to delete a specific contact from your entire account (for example, when someone asks to be forgotten in line with the GDPR laws), you may do so by accessing Settings from the top menu of your UpViral dashboard. Under General Settings, click Other Settings:
5 - Enter the email of the person and click the Delete Lead button. Then save your settings.
6 - If a contact wishes to delete their details themselves, we have a self-service called "My Data" which can be accessed here: https://app.upviral.com/my-data/ Simply send this link to the person.
To Edit Contacts:
1 - Go to the Leads section from the top menu of your campaign. Once you're inside this section, you'll see the list of all your campaign leads.
2 - Click the View & Edit button that corresponds to the lead you wish to edit: