In this article, you will learn how to manually edit your participants' points.
On your campaign go to the 'Leads' tab. Click on the lead whose point you wish to edit once you’re on this page.
Now you can manually edit the points for a lead based on their Signups, Visitors, Subscribers, and Other:
Hit the save button to save the new points.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)