If you want to redirect all participants to the Share Page when they visit your campaign to check their progress or share your campaign again, please follow the steps below:
Important: This feature is not available if you are using an embeddable widget.
Step 1. Go to your campaign’s setup and then go to the Advanced section
Step 3. Then go to the “General Settings” tab.
4 - Simply tick “Re-direct participants to share page” to automatically redirect all participants to the Share Page.
Do not forget to save your progress.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)