Aside from seeing the total number of points a participant got overall, you can also see a breakdown of how they managed to accumulate that many points individually.
To do this, follow the steps below:
Go to your campaign and click on the Leads tab. Hover over the name of the participant you wish to check and click on the eye button.
From here, you'll be able to see a breakdown of individual points a participant got from sharing the campaign to performing custom actions, and you can edit these points manually as you wish.
Note: Subscribers means their referrals.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words. We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)