Once you've created an email sender from the Settings tab of the UpViral dashboard (see this article for a step-by-step guide: How to change the sender of the email notifications you can choose which email sender profile to use for a specific campaign by following the steps below:
Step 1 - Go to your campaign
Step 2 - Click on "Emails" at the left-hand sidebar under Settings.
Step 3 - Under "E-mail Sender" there's a dropdown menu where you can select the profile you wish to use for that specific campaign and edit accordingly
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How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)