To change the sender of email notifications you will need to create a sender profile.
To create Sender Profile, open your UpViral campaign and go to Emails > Add Email:
This will open a popup that will let you create a Sender Profile.
Once you’ve added, you can select which ones you would like to use on your campaign in the dropdown:
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)