UpViral

When a participant successfully refers another person to sign up for your campaign, this is reflected in the Leads tab of your campaign. 

Step 1 - On your campaign, click on the Leads tab.

Step 2 - Click on the eye icon on the lead you wish to view. 

Step 3 - A pop-up window will then appear on the right-hand side of the screen. From here, scroll down a bit and you will be able to see both fraudulent and non-fraudulent referrals of the participant.

Step 1 - On your campaign, click on the Leads tab.

Step 2 - Hover over the name of the participant you wish to view and click "View & Edit".

Step 3 - A pop-up window will then appear on the right-hand side of the screen. Similar to viewing a participant's referrals, the email address of the original referrer will then appear beside the participant's name. 

Note: if the participant was not referred by someone and instead directly signed up for the campaign, the "referred by" text will not appear. 

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.

We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)