You may be getting an error page like this image below when trying to access your lead capture or share pages:
"This page isn't working
app.upviral.com is currently unable to handle this request.
HTTP ERROR 500"
This is usually caused by an outdated autoresponder integration (Aweber). To resolve the issue, follow the steps below:
1. Go to your account's Settings > Integrations > Autoresponders
2. You should see instructions at the bottom of the page instructing you to reintegrate Aweber:
Follow these steps and you should not see the page any further.
How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)