You may notice at times that the footer section of your lead capture page has a "Terms & Conditions" or "Privacy Policy" link. This is separate from the Terms & Conditions that come with the opt-in form since the former does not open up into a popup but the latter does. 

To add a terms and conditions checkbox on your opt-in form, go to this article: https://support.upviral.com/support/solutions/articles/4000160868-how-to-add-a-terms-conditions-checkbox-to-your-page

However, if you're looking to add another Terms & Conditions/Privacy Policy link directly on the footer/bottom portion of your page without having it be attached to the opt-in form, follow these steps:

Step 1 - Click on the Terms & Conditions/Privacy Policy text (or highlight them) and click on the pencil icon

Step 2 - Paste the link of your external Terms & Conditions/Privacy Policy on the field provided 

Note: If you plan on using this type of setup, you must have another page outside of UpViral where you're hosting your Terms & Conditions/Privacy Policy on.

Step 3 - Click on Save and now the links should redirect to your own Terms & Conditions/Privacy Policy pages. Essentially, you're hyperlinking the text to your own page. 

Here's a demonstration:



How to get your support tickets resolved faster
Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...
1 - If you have screengrabs, please include them. A picture is worth a thousand words.
2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)
3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)