When using UpViral, you have the option to integrate it into your own website or third-party tools. Below, we'll guide you through how to set this up exactly.


Requirements:

  • Please note that for UpViral to function, your audience needs to enter their email address in an UpViral form, be it through our widget, Universal Capture, or an HTML form. 
  • If you're using your own form, you can install UpViral using the HTML form codes or Universal Capture. If you're using our form and embedding it on your page, then you'll install UpViral as a widget on your page.



Step 1 - Make sure you create an UpViral campaign first by clicking on "Create New Campaign" at the top of your dashboard. . You may follow the steps in this article on How to Create a Campaign?


Step 2 - Installation

On the Publish page, click on the “Embed Campaign” button then click “+ Embed campaign on another website



This will then bring you to the next page:

  • The first step is to select "Embed UpViral opt-in widget"


  • The second step is where you select Standard to embed UpViral as a widget directly on your site. 


  • The third step is the Share widget settings where you have two options whether you want the share widget to show on the same page as your opt-in widget or you can redirect it to the other page of your third-party tool used. 

    If you choose to redirect it to a different page then you need to add the page URL of where you want the share widget to show after they have signed up. Besides the step 2 options, you will also see the Preview of your Share widget as shown below: 



  • Finally, the fourth step will show you what codes you need to copy and paste into your website's editor. If you're not sure how to add codes to your specific webpage, you may need to contact your web host. 

    Copy Code1 on the body of your lead capture page and copy Code2 (share widget) on your share/thank you page





How to get your support tickets resolved faster


Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...


1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to https://www.useloom.com/)

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)