In case you intend to use UpViral to monitor your sales or display UpViral content after a purchase, unfortunately, that functionality is not currently available.

However, similar to other platforms, you can integrate an opt-in form on your online store by embedding our widget.

For detailed instructions on setting this up, please refer to this articleo on How to Integrate Upviral Into My Website

Note that the tool mentioned in the article may be different, but the implementation process remains essentially the same.

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)