Unfortunately, Upviral is not designed to track purchases or referral’s purchase.

In case you want to use UpViral to track your sales, or for example show UpViral after they made a purchase... that's unfortunately not possible.

However, just like any other platform, you can put an opt-in form on your online store, which means you are going to embed our widget on your online store. 

To know more about how you can set it up please refer to this article - the tool is different, but the implementation is essentially the same.

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to useloom.com)

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)