There are various ways you can set up custom actions for your participants to gain more points. Some examples are:
  • Subscribing to your YouTube channel
  • Liking a post you have up on Facebook
  • Following your Instagram account
Once a participant has completed a custom action though, in order to get the points allocated for that custom action, they'd need to give the correct answer to your confirmation question:

Points are not automatically given by the system as soon as they complete a specific action. This is why it's recommended to have a confirmation question that only those who completed the custom action would know. This is to ensure that the points would be given fairly to participants. 

At the moment, it's not possible to automatically give points since this requires UpViral itself to be connected to whichever platform you've set up the custom action on like YouTube, Instagram, etc. 

To learn more about how to use custom actions, read through this article below:

How to get your support tickets resolved faster

Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So...

1 - If you have screengrabs, please include them. A picture is worth a thousand words.

2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words.
We recommend a free service called Loom for creating these videos. (this is a link to

3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)