Frequently Asked Questions
On this page, you will find articles categorized as General Questions for UpViral. You can search and read articles here to help you resolve issues.
By enabling a leaderboard on your share page, your participants will see their ranking on the leaderboard. This way, they’ll be incentivized to climb the le...
Sat, 20 Jul, 2024 at 5:17 AM
Do you need to pause or delete your UpViral campaign? Follow these simple steps: On the UpViral dashboard, click "More" (located on the right s...
Tue, 23 Jul, 2024 at 7:54 AM
The compound conversion rate is basically calculated as the number of total leads divided by the number of directs visitors. Total leads/ Direct visito...
Sat, 20 Jul, 2024 at 5:19 AM
When you pause any campaign, it will display an inactive status on your UpViral dashboard. As shown below, a paused campaign is indicated as an inactive cam...
Tue, 23 Jul, 2024 at 7:51 AM
If you want your contest or giveaway participants to sign-up for your campaign using their Facebook account, follow these steps: 1 - Open your campaign ...
Sat, 20 Jul, 2024 at 5:20 AM
You may notice that the image that's shared on Facebook is different from the image that you uploaded on the Facebook share page of your UpViral campaig...
Tue, 23 Jul, 2024 at 7:57 AM
Let's say you're running FB ads to promote your UpViral campaign. You want to know where your leads are coming from. In this article, we will show y...
Sat, 20 Jul, 2024 at 5:24 AM
At some point, you may want to delete one or more Leads from your account or specific campaigns. Here's how to do that: To Delete Leads: 1. On t...
Wed, 31 Jul, 2024 at 4:55 AM
Some people will try to game the system by signing up with multiple emails from the same IP address/computer or use fake emails. Our Fraud Prevention featur...
Sat, 20 Jul, 2024 at 5:23 AM
In this article, you will know where to remove the "Powered by UpViral" badge from your lead page and share page. Take note: This can only be don...
Wed, 31 Jul, 2024 at 6:33 AM