Frequently Asked Questions
On this page, you will find articles categorized as General Questions for UpViral. You can search and read articles here to help you resolve issues.
For every UpViral campaign, we automatically track the amount of visitors your campaigns receives, which we show on the “Stats” page of your campaign. We al...
Tue, 23 Jun, 2020 at 2:24 AM
This guide will show you how to close or re-open an UpViral campaign: 1 - Log in to UpViral. Search for your campaign. Once you've found it, click ...
Tue, 23 Jun, 2020 at 2:24 AM
You might feel the need to clone a campaign for various reasons. For example, if you would like to perform split (A/B) testing or run UpViral campaigns simu...
Tue, 23 Jun, 2020 at 2:25 AM
By enabling a leaderboard on your share page, your participants will see their ranking on the leaderboard. This way, they’ll be incentivized to climb the le...
Thu, 15 Apr, 2021 at 7:23 AM
Do you need to close or delete your UpViral campaign because you already got the results you wanted? Follow these simple steps: On the UpViral dashboard...
Tue, 23 Jun, 2020 at 2:26 AM
The compound conversion rate is basically calculated as the number of total leads divided by the number of directs visitors. Total leads / Direct visitors...
Tue, 23 Jun, 2020 at 2:26 AM
In this article, you will find how to export data/leads from a campaign. You may export data to store a local backup, use the data in another system, create...
Tue, 23 Jun, 2020 at 2:26 AM
When you will close any campaign it will show an inactive status on your UpViral dashboard, like this: (As you can see, a closed campaign looks faded...
Tue, 23 Jun, 2020 at 2:12 AM
If you want your contest or giveaway participants sign-up for your campaign using their Facebook account, follow these steps: 1 - Go to the editor of yo...
Tue, 23 Jun, 2020 at 2:15 AM
You may notice that the image that's shared on Facebook is different from the image that you uploaded on the Facebook share page of your UpViral campai...
Tue, 23 Jun, 2020 at 2:16 AM