General Questions

How do I stop or close a campaign?
Since Upviral campaigns run with contests and once you have enough email as you grew your list, there are situations that you would be needing to close your...
Fri, 17 May, 2019 at 8:18 AM
How is the compound conversion rate calculated?
The compound conversion rate is basically calculated as the counts of directs visitors compared to the counts of total leads. Direct visits are those who h...
Fri, 17 May, 2019 at 8:20 AM
What will happen once my campaign is closed?
Actually when you will close any campaign it will shows “Closed” status on dashboard for that specific campaign and then if anyone try to run the campaign t...
Fri, 17 May, 2019 at 8:25 AM
How to let people sign-up using their Facebook Account?
For sign-up using your Facebook Account, you need to setup and enable Facebook opt-in on your lead capture page/widget first. To do so you have to follow th...
Fri, 17 May, 2019 at 8:28 AM
The wrong image is shown on Facebook? Why is that?
Sometimes you noticed that the image showing on Facebook share is different from the image that you uploaded on Facebook share area of your UpViral campaign...
Fri, 17 May, 2019 at 8:54 AM
How to track conversions on Facebook Ads?
How to get your support tickets resolved faster Statistics have shown us that the more you tell us when you report an issue, the faster we solve...
Fri, 17 May, 2019 at 8:57 AM
How to edit and delete contacts from your account
At some point, you may want to delete one or more contacts from your account or specific campaigns. There are three ways to do this, which we will cover in ...
Fri, 17 May, 2019 at 8:29 AM
What is Manual Fraud Prevention and How do I use it?
Some people will try to game the system by signing up with multiple emails from the same IP address/computer or use fake emails. Manual Fraud Prevention sol...
Fri, 17 May, 2019 at 8:30 AM
How to remove 'Powered by'
In this article, you will know where to remove the Powered by from your lead page and share page hosted by Upviral. NOTE: THIS IS ONLY AVAILABLE FOR THE PRO...
Fri, 17 May, 2019 at 8:31 AM
How to send leads to an autoresponder that's not officially supported
In this article, you will be able to integrate your Autoresponder even if its not on the list of autoresponders that we natively connect with. On your accou...
Fri, 17 May, 2019 at 8:32 AM