Frequently Asked Questions
On this page, you will find articles categorized as General Questions for UpViral. You can search and read articles here to help you resolve issues.
By enabling a leaderboard on your share page, your participants will see their ranking on the leaderboard. This way, they’ll be incentivized to climb the le...
Mon, 20 Dec, 2021 at 3:39 AM
Do you need to pause or delete your UpViral campaign because you already got the results you wanted? Follow these simple steps: On the UpViral dashboard...
Wed, 19 Jan, 2022 at 2:42 AM
The compound conversion rate is basically calculated as the number of total leads divided by the number of directs visitors. Total leads / Direct visitors...
Tue, 23 Jun, 2020 at 2:26 AM
When you will pause any campaign it will show an inactive status on your UpViral dashboard, like this: (As you can see, a paused campaign is an Inact...
Mon, 3 Jan, 2022 at 3:56 AM
If you want your contest or giveaway participants to sign-up for your campaign using their Facebook account, follow these steps: 1 - Go to the editor of...
Mon, 3 Jan, 2022 at 5:06 AM
You may notice that the image that's shared on Facebook is different from the image that you uploaded on the Facebook share page of your UpViral campai...
Tue, 23 Jun, 2020 at 2:16 AM
Let's say you're running FB ads to promote your UpViral campaign. You want to know where your leads are coming from. In this article, we will show...
Tue, 1 Feb, 2022 at 8:45 AM
At some point, you may want to delete one or more Leads from your account or specific campaigns. Here's how to do that: To Delete Leads: 1 - On...
Fri, 4 Jun, 2021 at 7:20 AM
Some people will try to game the system by signing up with multiple emails from the same IP address/computer or use fake emails. Our Fraud Prevention featur...
Tue, 23 Jun, 2020 at 2:19 AM
In this article, you will know where to remove the "Powered by UpViral" badge from your lead page and share page hosted by Upviral. Take note: thi...
Fri, 18 Feb, 2022 at 7:02 AM