Frequently Asked Questions
On this page, you will find articles categorized as General Questions for UpViral. You can search and read articles here to help you resolve issues.
If you want to redirect all participants to the Share Page when they visit your campaign to check their progress or share your campaign again, please follow...
Wed, 13 Mar, 2024 at 9:21 AM
When your subscribers opted to share your campaign using the Email Share button, the system will call their email client to send the email. This action will...
Tue, 12 Mar, 2024 at 3:49 AM
UpViral is a powerful tool designed to help you gather leads through the creation of campaigns, which can be either Giveaway or Contest campaigns, or a comb...
Wed, 13 Mar, 2024 at 9:32 AM
We are so certain you will love Upviral as much as we do. In fact, if for any reason you are not completely satisfied, just return the product within 30 day...
Tue, 1 Dec, 2020 at 5:24 AM
Various devices have different resolutions and dimensions, making it essential to consider adaptability across a wide range of user devices. To ensure opt...
Wed, 13 Mar, 2024 at 10:13 AM
You might see the following error codes below upon clicking the Facebook or Messenger social share buttons on your UpViral share widget: “Th...
Tue, 12 Mar, 2024 at 3:53 AM
Please note that this feature is only available for Upviral-hosted campaigns. This is also applicable if you are using your own custom domain but if you hav...
Wed, 13 Mar, 2024 at 11:28 AM
Exporting Leads from your Campaign Step 1 - Log into your UpViral account and go to the campaign you wish to export leads from Step 2 - Click on the ...
Tue, 12 Mar, 2024 at 3:56 AM
UpViral has various fraud detection features. Some of these features run actively in the background and some of these you can manually add to your campaign ...
Wed, 13 Mar, 2024 at 12:53 PM
When you're done setting up your campaign and you're ready to launch, the next step would be to share it on different social media platforms to prom...
Tue, 12 Mar, 2024 at 3:59 AM