Frequently Asked Questions

On this page, you will find articles categorized as General Questions for UpViral. You can search and read articles here to help you resolve issues.

Can I create a share page without a lead capture page and vice versa?
On the Design Template tab of your campaign, there's an option to create a lead capture page and a share page.  Both of these need to be created du...
Wed, 26 May, 2021 at 7:37 AM
How to view a participant's referrals and who they were referred by?
When a participant successfully refers another person to sign up for your campaign, this is reflected in the Leads tab of your campaign.  Viewing a Part...
Thu, 3 Jun, 2021 at 3:52 AM
How to Verify Your Domain on Facebook?
You only need to verify your domain if you are running ads on Facebook to promote your Upviral campaign. If you are not promoting your campaign on Facebook,...
Thu, 17 Jun, 2021 at 7:33 AM
Why am I getting HTTP Error 500 on my page?
You may be getting an error page like this image below when trying to access your lead capture or share pages: It reads: "This page isn't w...
Wed, 11 Aug, 2021 at 5:16 AM
Why can't I find my saved page templates in "Page from my campaigns"?
To understand why some of your templates don't appear in the "Page from my campaign" tab when creating new designs for your pages, read thr...
Wed, 24 Nov, 2021 at 3:02 AM