General Questions

What is UTM tracking?
In this article you will be able to know what is UTM tracking and its purpose. UTM tracking is a well-known way that enables Google Analytics to tell you w...
Fri, 17 May, 2019 at 8:33 AM
How To Manually Add Points to a Lead?
In this article, you will learn how to manually add points to the participants of your campaign. On your campaign go to the 'Leads' tab On the L...
Fri, 17 May, 2019 at 8:37 AM
How to place the widget on the center or left or right?
When embedding the UpViral widget onto your site, it will automatically be positioned to the left. In this article, you'll learn how to position the wi...
Fri, 17 May, 2019 at 8:41 AM
How to check whether your custom domain set up and SSL is working?
In this article, you'll learn how to check whether your custom domain setup is configured properly.  When you're setting up your custom domain...
Fri, 17 May, 2019 at 8:42 AM
Description of Icons on Lead Capture/Share Widget
In this article, you will learn the functions of each of the icons that will show when you edit your lead capture or share widget. Bold When you want to ...
Fri, 17 May, 2019 at 8:43 AM
Why am I seeing the lead capture widget instead of the share widget?
In this article, you will know why its showing the Lead widget instead of the share widget on your share page or thank you page. This is because the Lead wi...
Fri, 17 May, 2019 at 8:43 AM
How to Write the Perfect Support Ticket (That Gets Results Fast)
Picture this, you’re super excited to complete your campaign or check how everything’s doing. Things are going pretty smooth until suddenly… something u...
Fri, 5 Apr, 2019 at 12:35 PM
How to change a widget-campaign into a page-campaign and vice versa?
How to get your support tickets resolved faster Statistics have shown us that the more you tell us when you report an issue, the faster we solve...
Tue, 2 Jul, 2019 at 12:16 PM
How to restrict certain countries from joining my location (location restriction)
How to get your support tickets resolved faster Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ...
Tue, 2 Jul, 2019 at 12:18 PM