Frequently Asked Questions

On this page, you will find articles categorized as General Questions for UpViral. You can search and read articles here to help you resolve issues.

How to Delete or Edit Leads From Your Account
At some point, you may want to delete one or more Leads from your account or specific campaigns. Here's how to do that: To Delete Leads: 1 - On...
Fri, 4 Jun, 2021 at 7:20 AM
What Is Fraud Prevention and How Do I Use It?
Some people will try to game the system by signing up with multiple emails from the same IP address/computer or use fake emails. Our Fraud Prevention featur...
Tue, 23 Jun, 2020 at 2:19 AM
How to Remove 'Powered By UpViral'
In this article, you will know where to remove the "Powered by UpViral" badge from your lead page and share page hosted by Upviral. Take note: thi...
Thu, 12 Aug, 2021 at 2:46 AM
How to Send Leads to an Autoresponder That's Not Officially Supported
In this article, we will show you how to integrate your Autoresponder even if it's not on the list of autoresponders that we natively connect with. Her...
Tue, 23 Jun, 2020 at 2:21 AM
What Is UTM Tracking?
In this article, you will be able to know what is UTM tracking and its purpose. UTM tracking is a well-known way that enables Google Analytics to tell you ...
Tue, 23 Jun, 2020 at 2:22 AM
How to Manually Add Points to a Lead
In this article, you will learn how to manually add points to the participants of your campaign. 1 - On your campaign go to the 'Leads' tab: ...
Tue, 23 Jun, 2020 at 2:37 AM
How to Place the Widget on the Center or Left or Right
In this article, you'll learn how to position the widget to the left, center, or right side of the page when embedding the UpViral widget onto your sit...
Fri, 6 Aug, 2021 at 11:36 AM
How to Check Whether Your Custom Domain Set up and SSL Is Working
In this article, you'll learn how to check whether your custom domain setup is configured properly.  When you're setting up your custom domain...
Fri, 24 Jul, 2020 at 6:40 PM
Description of Icons on Lead Capture/Share Widget
In this article, you will learn the functions of each of the icons that will show when you edit your lead capture or share widget. Bold - When you w...
Wed, 11 Aug, 2021 at 11:35 AM
How to Change a Widget-Campaign Into a Page-Campaign and Vice Versa?
You can either run your campaign on the UpViral platform or have an embeddable widget on your website instead.  If you have a widget and want to change ...
Tue, 23 Jun, 2020 at 3:23 AM