Frequently Asked Questions
On this page, you will find articles categorized as General Questions for UpViral. You can search and read articles here to help you resolve issues.
There are a few steps you need to take to troubleshoot a campaign if it’s not working/running and here are the steps: Step 1. Please make sure you have ...
Tue, 18 Jan, 2022 at 7:49 AM
There are various ways you can set up custom actions for your participants to gain more points. Some examples are: Subscribing to your YouTube channel Li...
Mon, 1 Feb, 2021 at 6:01 AM
You can easily add any kind of retargeting and/or tracking codes to your UpViral lead pages. In order to do this, proceed to the "Advanced Settings&qu...
Wed, 13 Apr, 2022 at 2:38 AM
Aside from seeing the total number of points a participant got overall, you can also see a breakdown of how they managed to accumulate that many points indi...
Mon, 22 Mar, 2021 at 6:25 AM
On the Design Template tab of your campaign, there's an option to create a lead capture page and a share page. Both of these need to be created dur...
Wed, 26 May, 2021 at 7:37 AM
When a participant successfully refers another person to sign up for your campaign, this is reflected in the Leads tab of your campaign. Viewing a Part...
Thu, 3 Jun, 2021 at 3:52 AM
You only need to verify your domain if you are running ads on Facebook to promote your Upviral campaign. If you are not promoting your campaign on Facebook,...
Thu, 17 Jun, 2021 at 7:33 AM
You may be getting an error page like this image below when trying to access your lead capture or share pages: It reads: "This page isn't wo...
Mon, 6 Mar, 2023 at 3:34 AM
To understand why some of your templates don't appear in the "Page from my campaign" tab when creating new designs for your pages, read throug...
Fri, 24 Feb, 2023 at 5:35 AM
You may be wondering why the number shown on the "Collect Leads" banner is different from the actual number of leads you've collected in your ...
Sat, 26 Nov, 2022 at 6:31 AM