Frequently Asked Questions
On this page, you will find articles categorized as General Questions for UpViral. You can search and read articles here to help you resolve issues.
Here are the scenarios that could happen when the leads have: Already Signed Up and Visit Share Page: Users who have already signed up and visit the sh...
Mon, 11 Mar, 2024 at 6:14 AM
Picture this, you’re super excited to complete your campaign or check how everything’s doing. Things are going pretty smooth until suddenly… something u...
Tue, 12 Mar, 2024 at 8:54 AM
If you forgot your password, follow these steps: 1 - On the login page https://app.upviral.com/login.php, click Forgot Password? 2 - You wil...
Mon, 11 Mar, 2024 at 6:23 AM
If you have lazyload installed on your website, you may have an issue loading the image for the widget, well it's easy to solve. All you need to do...
Tue, 12 Mar, 2024 at 9:04 AM
To change the title of the campaign, you have two options OPTION 1 1. On your Dashboard, go to the campaign that you want the title to be modified. Cli...
Mon, 11 Mar, 2024 at 6:29 AM
When someone signs up for your UpViral campaign, we automatically keep track of the IP address of the user. When the user is referring someone to sign up th...
Tue, 12 Mar, 2024 at 9:47 AM
When you're running an UpViral giveaway, you can use our callback feature to make sure that UpViral sends a signup information to a service with additio...
Mon, 11 Mar, 2024 at 6:33 AM
In UpViral, you can now add email addresses and IP addresses that you want to blacklist or prevent from joining your campaigns. This can help you permanent...
Tue, 12 Mar, 2024 at 9:54 AM
This guide will show you how to inactivate or re-open an UpViral campaign: 1. Log in to UpViral. Search for your campaign. Once you've found it, cli...
Tue, 12 Mar, 2024 at 2:50 AM
By enabling a leaderboard on your share page, your participants will see their ranking on the leaderboard. This way, they’ll be incentivized to climb the le...
Tue, 12 Mar, 2024 at 2:52 AM