Frequently Asked Questions
On this page, you will find articles categorized as General Questions for UpViral. You can search and read articles here to help you resolve issues.
In this article, we will show you how to integrate your Autoresponder even if it's not on the list of autoresponders that we natively connect with. Here...
Sat, 10 Jan, 2026 at 4:30 PM
In this article, you will be able to know what is UTM tracking and its purpose. UTM tracking is a well-known way that enables Google Analytics to tell you ...
Tue, 13 Jan, 2026 at 7:33 AM
In this article, you will learn how to manually edit your participants' points. On your campaign go to the 'Leads' tab. Click on the lead wh...
Sat, 10 Jan, 2026 at 4:30 PM
In this article, you'll learn how to position the widget to the left, center, or right side of the page when embedding the UpViral widget onto your site...
Tue, 13 Jan, 2026 at 7:55 AM
In this article, you'll learn how to check whether your custom domain setup is configured properly. When you're setting up your custom domain, it ...
Sat, 10 Jan, 2026 at 4:31 PM
In this article, you will learn the functions of each of the icons that will show when you edit your lead capture or share widget. Bold - When you w...
Tue, 13 Jan, 2026 at 7:55 AM
If you want to target specific countries for your campaign and exclude all others, you can use the geotargeting feature. First, open up your campaign then ...
Sat, 10 Jan, 2026 at 4:31 PM
To cancel your subscription, please click on your profile picture in the top-right corner and select Settings from the dropdown menu. On your profile page...
Tue, 13 Jan, 2026 at 8:07 AM
“CAPTCHA” only appears when the system detects you are signing up using the same IP address using multiple emails. No worries, you can always whitelist your...
Sat, 10 Jan, 2026 at 4:39 PM
If you intend to use UpViral to monitor your sales or display UpViral content after a purchase, unfortunately, that functionality is not currently available...
Tue, 13 Jan, 2026 at 8:05 AM