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Knowledge base
UpViral
Frequently Asked Questions
59
Why am I seeing the lead capture or optin widget instead of the share widget?
How to Write the Perfect Support Ticket (That Gets Results Fast)
How do I get my UpViral password if I forgot it?
My Widget is Not Loading - Spinning Wheel
How Do I Change the Title of a Campaign?
View all 59
3rd Party Integrations
10
How to Integrate Upviral With Zapier
How to use Canva for Social Share Image
Where can I find my Upviral API key?
How to setup Postmark Email Server with UpViral?
How to install the standard opt-in code in Shopify?
View all 10
Autoresponders
14
How can I pass custom fields (like the referral invite link) into Aweber?
How to enable single opt-in for Aweber?
How to Send One-Click Registration Links to My Existing Email List (eg. importing contacts to UpViral)
How to Add Your Autoresponder to UpViral
How Can I Pass Custom Fields (Like the Referral Invite Link) Into Sendlane?
View all 14
Visual Editor
15
How can I add a video on my opt in or share page?
How to change the incentives text color?
How to change Text Label color on the Lead Form
Can I link the UpViral logo to my affiliate link?
Why can't I open my terms & conditions link into a popup window?
View all 15
Communication
11
How to set up Communication Emails (aka Notification Emails or Reminder Emails)
How to create an email sender profile?
How to enable double opt-in / confirmation emails for my campaign? Will I be able to see leads who haven't confirmed?
How to personalize communication emails (email notifications) using custom variables?
How to send emails using your own email server?
View all 11
Getting Started Videos
10
1 - Quick Start
2 - Dashboard Overview
3 - Creating Your Campaign
4 - Incentives
5 - Actions
View all 10
Setting Up A Campaign
27
What are incentives?
How to use a custom domain name in a campaign?
How to split-test my opt-in and thank-you pages?
How to use Custom Actions
How to create a campaign?
View all 27
Best Practices
1
Should you run a sweepstake or giveaway?
V3 - Tooltips
1
UTM best practice
Reporting
3
Reporting - Main dashboard
How to Reset Statistics?
My Campaign Statistics Are Different Compared to the Combined Amount of Visitors of My Participants. Why Is That?
Billing
3
Why Can't I use my Prepaid/Debit Card to purchase Upviral?
Where can I find my Upviral invoices?
Why can't I login even after resetting my password?
Embed UpViral Into My Website
13
How to Integrate Upviral Into My Website
My UpViral Widget Is Not Working. Why?
How to Integrate Instabuilder With Upviral?
How to Integrate Thriveleads With Upviral
How to install the HTML Form opt-in code on WordPress?
View all 13
Referral AI
1
Referral AI: A Step-by-Step Guide